Anita Gragg
OPERATIONS MANAGEMENT
Multiple Locations ~ Multi-Cultural Expertise ~ Franchisee Operations
Leadership ~ Strategic Planning ~ Communication
Customer / Vendor Relationship Management
Budget / P&L / Cost Control / Cash Management / Forecasting / Reporting
Project Management ~ Research / Analysis ~ Audits / Accounting
Problem Resolution ~ Administrative Services ~ PR
Branding ~ Merchandising ~ Event Management
Contract Negotiations ~ Loss Prevention
Training / Coaching ~ Process Improvement
Policies & Procedures ~ Organizational Effectiveness
Anita Gragg is a dedicated, results-driven professional with extensive experience in a wide-variety of disciplines including operations, administrative services, process improvement, training, and customer and vendor relationship management. She is adept in strategic and tactical planning, and organizational effectiveness to reduce expenses while creating and implementing streamlined process and procedures.
She possesses In-depth skills in building employee relations, improving customer service, and leading business partners through multiple projects. Anita is skilled in understanding the “big picture” and developing strategies and initiatives for success across the organization. The hallmark of her success is the ability to analyze data for identifying issues and implementing best practices.
Ms. Gragg has a proven record of dealing with touch issues and producing results under pressure and tight timelines. She is an expert change agent with skill in planning and facilitating growth opportunities, achieve buy-in, and implementing programs to improve overall performance and productivity.
Anita Gragg earned a Master of Arts degree in Business Administration from the University of Phoenix in Lone Tree, Colorado. She holds a Bachelor of Arts degree in Psychology / Business from the University of Colorado in Denver, Colorado. She earned her Associates of Arts degree from Arapahoe Community College in Littleton, Colorado.